Privacy Statement

At Glowstack.world (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at glowstack.world, use our services (including trading training programs), or interact with us in any other way. By accessing or using our Services, you agree to the practices described in this policy.

We are committed to complying with applicable data protection laws, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in the United States, where applicable. If you have any questions, please contact us at [email protected].

1. Information We Collect

We may collect various types of information from you when you use our Services. This includes:

  • Personal Information: Information that can identify you, such as:
    • Contact details (e.g., name, email address, phone number) provided during account registration or when subscribing to newsletters.
    • Account information (e.g., username, password) if you create an account.
    • Payment information (e.g., credit card details, billing address), which is handled by third-party payment processors (we do not store this directly).
    • Demographic information (e.g., age, location) if voluntarily provided for personalized training recommendations.
  • Usage Data: Information about how you interact with our website and Services, such as:
    • IP address, browser type, device information, and operating system.
    • Pages viewed, time spent on the site, and other analytics data collected via cookies or similar technologies.
    • Records of your participation in training sessions, webinars, or forums.
  • Other Information: Any additional data you provide through feedback, surveys, or communications with us.

We only collect information that is necessary for providing our Services or improving your user experience. We do not collect sensitive personal data (e.g., health information) unless it is relevant to your use of our Services and you voluntarily provide it.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: To deliver trading training content, process registrations, and personalize your experience (e.g., recommending courses based on your interests).
  • Communication: To send you updates, newsletters, promotional materials, or responses to your inquiries. You can opt out of marketing emails at any time.
  • Account Management: To manage your account, verify your identity, and ensure the security of our platform.
  • Analytics and Improvements: To analyze usage patterns, troubleshoot issues, and enhance our website and Services.
  • Legal Compliance: To comply with applicable laws, respond to legal requests, or enforce our Terms of Service.
  • Other Purposes: With your consent, for any additional purposes disclosed at the time of collection.

We do not use your information for automated decision-making or profiling that could significantly affect you, unless required for the Services or as permitted by law.

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: Third-party vendors who assist us in operating our Services (e.g., payment processors, email service providers, analytics tools). These parties are obligated to protect your data and only use it for specified purposes.
  • Legal Requirements: If required by law, court order, or governmental authority, or to protect our rights, users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with other parties if you give us explicit permission.

We ensure that any third parties we work with comply with data protection laws and have appropriate safeguards in place.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission (e.g., using SSL/TLS).
  • Secure storage of data on protected servers.
  • Regular security audits and employee training on data privacy.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our Services at your own risk. If you suspect any security breach, please contact us immediately at [email protected].

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access and Correction: The right to access, update, or correct your personal information.
  • Deletion: The right to request deletion of your data, subject to legal obligations.
  • Opt-Out: The right to opt out of marketing communications or the sale of your data (if applicable).
  • Data Portability: The right to receive your data in a portable format.

To exercise these rights, please email us at [email protected]. We will respond to your request within a reasonable timeframe, as required by law. If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect usage data. Cookies are small files stored on your device that help us:

  • Remember your preferences and login details.
  • Analyze site traffic and user behavior.
  • Display targeted advertisements.

You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy (if available) or contact us. Note that disabling cookies may affect the functionality of our Services.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it. If you believe we have inadvertently collected data from a child, please contact us at [email protected].

8. International Data Transfers

If you are located outside of the jurisdiction where our servers are based (e.g., in the United States), your information may be transferred to and processed in another country. We ensure that such transfers comply with applicable laws, including using standard contractual clauses or other safeguards as required.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or via email. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised policy.

The date at the top of this policy indicates when it was last revised.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: